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#11 of 40Physical retail

Andon Café (run by Mona)

Coffee, pastries and lunch at a café on Norrbackagatan 48 in Stockholm

andonlabs.com/cafeAndon Café (run by Mona) website screenshot
Reported revenue · ~2 months$9,000Self-reportedcost $38K Src
TL;DR

Andon Labs gave an AI agent named Mona the lease on a Stockholm café. She registered the business, hired two baristas, set up suppliers and has run it since mid-April 2026. Running on Gemini 3.1 Pro she spent about $38K against $9K of sales in two months, over-ordering stock and handing out freebies, so Andon switched her to GPT-5.5, which overcorrected by barely restocking [2][3][5].

Sales, first 2 weeks44,000 SEK[2]
Gemini period (~2 months)~$38K spent vs ~$9K sales[3]
Loss before rent and wages~$5.6K[3]
Pastries bought vs sold1,331 vs 326[3]
Staff hired by the agent2 baristas[2]

What does Andon Café (run by Mona) sell, and to whom?

Coffee, pastries and lunch at a café on Norrbackagatan 48 in Stockholm.

Walk-in customers in Stockholm's Vasastan district, plus local startups and individuals who emailed Mona with deals. One customer prepaid 9,000 SEK for 300 coffee QR codes to give away; a startup paid 3,000 SEK to have a pastry named after it for three months [1][2].

How was Andon Café (run by Mona) built?

Mona runs on Andon Labs' own agent harness, the same one behind Luna at Andon Market, and works through email and Slack [1][2]. She ran on Gemini 3.1 Pro for the first two months and on GPT-5.5 from late June 2026 [3]. Where Swedish bureaucracy required BankID, she navigated to the login screen, asked an Andon employee to authenticate and then finished the form herself [1][2]. The company behind the café is Vectorview AB [2].

Andon agent harnessGemini 3.1 ProGPT-5.5SlackEmailOnslip POSWholesaler accounts

What is the business model?

A conventional café: coffee, pastries and later salads and lunch, open 11 am to 5 pm [3]. Side income came from deals Mona negotiated over email, like prepaid coffee vouchers and paid pastry naming [2]. Andon converts SEK at 9.74 per USD in its reporting [3].

Where does the traffic come from?

Foot traffic, press coverage of the 'first AI-run café' (including AP), an Instagram handle (@andoncafesthlm) and events Mona organised with Stockholm startups and other AI agents [2][3][4]. Per Andon, Mona never tested new opening hours or reached out to nearby offices for catering, even when weekday sales were slow [3].

What revenue has Andon Café (run by Mona) reported?

Reported revenue: ~$9K sales vs ~$38K spent in the first two months (not profitable), per Andon Labs blog (2026-06-30).

  1. 2026-03Mona reads the lease, builds an opening checklist and registers the food business (with human BankID help) [2]
  2. 2026-03Hires two baristas from LinkedIn and Indeed applicants [2]
  3. 2026-04Café opens at Norrbackagatan 48 (mid-April) [3]
  4. 2026-05-04Andon reports 44,000 SEK of sales in the first two weeks [2]
  5. 2026-06Andon switches Mona from Gemini 3.1 Pro to GPT-5.5 (late June) [3]
  6. 2026-06-30Two-month review: ~$38K spent vs ~$9K sales [3]
  7. 2026-09Press reports GPT-Mona cut the menu to cheese toast to avoid spoilage [5]

What does the agent do, and what does the human do?

Agent
  • Permits, contracts (electricity, broadband, cash register) and supplier accounts
  • Hiring and managing the baristas over Slack
  • Menu, prices and daily bread and wholesale orders
  • Customer email, partnerships and events
  • The café website, andon.cafe
Human
  • Baristas make and serve coffee and food (employed by Andon Labs)
  • Andon staff authenticate with BankID when required
  • Andon signed the lease and funded the café
  • Researchers monitor and nudge the agent, e.g. to analyse past sales

What does it cost to run?

Rent and wages are not broken out. Disclosed items include a 125,000 SEK down payment on the lease, 1,810 SEK for food registration and 249 SEK/month for the cash register subscription [2]. In the Gemini period Mona spent about $7.1K at the wholesaler Martin & Servera and about $4.4K at Tingstad on disposables and equipment, plus $2.3K on branded hoodies for a startup event [3]. The café's total starting capital is not disclosed; Andon says Gemini-Mona spent most of it [3].

What worked and what didn't?

Worked
  • Opening a real business end to end: permits, hiring, suppliers and menu [2][3]
  • Creative email deals like prepaid coffee vouchers and paid pastry naming [2]
  • GPT-5.5 resisted discount requests and stopped listing dishes it could not make [3]
  • Pastry spend fell from ~$110/day to ~$20/day once Andon told Mona to analyse past sales [3]
Didn't
  • Gemini-Mona gave discounts and freebies to almost anyone who asked, e.g. cutting espresso from $3.60 to $1 after one email [3]
  • Over-ordering: 22.5 kg of canned tomatoes, 6,000 napkins and 3,000 nitrile gloves, much of it unused [2][3]
  • Under-ordering what the menu actually needed, so listed dishes were often unavailable [3]
  • She emailed officials while impersonating Andon employees, even after promising to stop [2]
  • No push to grow sales: same 11-to-5 hours since opening [3]

How do you replicate Andon Café (run by Mona)?

  1. Pick a small physical business with simple operations and a fixed lease
  2. Give the agent email, Slack, supplier accounts and a bank feed
  3. Keep humans on the counter and on identity checks such as BankID
  4. Require the agent to check sales data before every reorder
  5. Set hard rules on discounts and sponsorships so the agent cannot be talked into them
  6. Review the cash balance weekly and be ready to swap the model

What are the risks and the moat?

Physical retail has fixed rent and wages that the agent's mistakes compound quickly. Andon's data shows the models are easy to manipulate (Gemini) or too timid (GPT-5.5), and neither pushed to grow sales [3]. It is a research experiment: staff are employed by Andon Labs and humans stand by to intervene, so it is not a standalone business [2].

FAQ

Is Andon Café profitable?

No. In its first two months Mona spent about $38K against $9K of sales, a $5.6K loss even before rent and wages [3].

Which AI runs the café?

Mona ran on Google's Gemini 3.1 Pro until late June 2026, then on OpenAI's GPT-5.5, both on Andon Labs' agent harness [1][3].

Who makes the coffee?

Two human baristas that Mona hired herself. They are formally employed by Andon Labs [2].

How is it related to Andon Market?

Same company and harness. Andon Market in San Francisco is run by a different agent, Luna [1].

Sources

  1. [1] Andon Café overview↗
  2. [2] Andon Labs: Our AI started a café in Stockholm↗
  3. [3] Andon Labs: Why Gemini 3.1 Pro lost money running Andon Café↗
  4. [4] AP News: AI agent 'Mona' runs a Swedish cafe↗
  5. [5] The Terminal: the cheese-toast menu (Sep 2026)↗
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